Make a customer, not a sale.

PRODUCT SERVICES

Our Service Engineers proactively monitor equipment state and notify customers with recommendations for scheduled maintenance and upgrades.

Preventive Maintenance

We proactively monitor equipment state and notify customers with recommendations for scheduled maintenance and upgrades.

Installation support

Our team of highly trained engineers will be happy to install your new system and make sure it is working perfectly before starting the production process. Our technicians will train you on how to operate and maintain your new system by yourself.

Field Upgrades

We provide a complete line of field upgrades for all our products. Our highly trained field engineers can perform software and hardware upgrades to ensure the highest level of performance for your equipment.

Customized Support Agreements

We can provide customized support agreements with response times and availability specifications tailored to your needs. With our EFEM, Sorter or Handler as a part of your production system, we can work with you to tailor a support agreement that helps you maximize efficiency and meet your needs.

Onsite Support and Repairs

The Milara Support team provides Onsite Support and Repairs with an elite crew of technicians. We have been providing our clients with service for over a decade and have built a reputation for quickly resolving all types of issues. Our services are available for clients in every region around the world.

Remote Support

Milara provides Remote support and repairs for your EFEM, wafer handler or robot with minimum disruption to your production. We store a wide range of replacement components ready for you to collect at short notice, eliminating down-time and repair inefficiencies.

Service Management Tools

Service Management Tools

Improving collaboration between Service and Spares teams across the globe by utilizing cloud-based solutions

spare parts

Spare Parts

Owing to our years of industry experience, we provide Spare Parts documentation and fast delivery across the globe.

SALES AND SERVICE FOOTPRINT

Milara World Map

Plovdiv, Bulgaria

Milford, MA, USA

Shanghai, China

San Jose, CA, USA

Munich, Germany

Singapore

Taipei, Taiwan

Tokyo, Japan

Beijing, China

North America

Phone: +1-508-533-5322
Toll Free: +1-877-572-0006
Email: Support.Milara@milarasmt.com

Europe

Phone: +359-32-234-478
Email: Support.Milara@milarasmt.com

Asia

Phone: +86-135-2425-2022
Phone: +86-135-0138-3676
Email: Support.Milara@milarasmt.com